A bank customer service resume outlines the professional skills and qualifications the applicant possesses. The applicant’s experience and education background is required for a person to work as bank customer officer. It can be used as a guide to persons applying for jobs as bank customer service. Bank customer service is a competitive field to work in.
This bank customer service resume can also be used to apply for customer service jobs, front office manager jobs, sales clerk jobs etc.
A sample bank customer service resume
Sikh Nagalanatha
Koramangala
Bangalore -560030
Karnataka – India
Tel: 91-265-6587354
Mob: 91-265- 4876312
Career objective
I am a focused and results- driven Public Relations and Customer Service professional. My four years experience in customer service has enabled me utilize my skills to improve customer satisfaction in my stations of work and record. Won the prestigious best customer service officer of the year award in my current job. I would like to work with a busy and reputable organization that will enable me utilize my multilingual skills to increase customer satisfaction in the customer service department.
Professional Experience:
2009- Presently: Economy Bank Ltd – Customer Service Officer
Responsibilities
Handle and resolve customer complaints according to bank guidelines and policies
Inform customers on new bank services and products
Ensure customers receive adequate service
Answer customer questions and perform general tasks such as providing their bank balance
2006- 2009: Swift Communications – Public Relations Officer
Responsibilities
Established and maintained good relations between the company and the
Customers
Handled customer complaints
Carried out research on customer satisfaction and advise marketing
Department accordingly
Represented the company in community development projects
Qualifications:
2006-2009: Diploma in French- University of Pune, India
2002-2006 Bachelor of Arts in Public Relations and Customer Care Service, University of Mumbai
2001-2002 Certificate Computer Skills, Compnet Institute, Gujarat
Proficient with Microsoft Word, Excel, and PowerPoint, and Internet
Hobbies:
Reading
Dancing
Traveling
Referees:
Can be provided upon request