This resume outlines details required in applying for customer service job that requires applicants to demonstrate they have experience in this field. This resume includes the applicant’s professional experience and knowledge gained from education background. Customer service offers competitive employment opportunity.
This customer service experience resume can be used to apply for bank customer service jobs, front office manager jobs, customer service jobs etc.
Sample customer service experience resume
Ajay Dakash
Gujarat, India
Tel: 91-265-6598742/ 4251639
Mob: 91-265-84858653
Career Objective:
I am a focused and an excellent communicator with vast professional experience in customer service and public relations. My ten years experience in senior position in reputable companies has enabled me understand customer needs better and motivated employees to achieve targets. I am looking forward to working with a reputable organization that will enable me combine my background and skills to achieve maximum profitability for the organization
Professional Experience:
2007- Presently: Twinbrothers Ltd – Head Customer Service Department
Responsibilities
Involved in recruitment and training of customer service staff
Reporting the department’s program to management board
Ensuring that clients are attended to in a professional manner
Handle major customer complaints
2000- 2006: Twinbrothers Ltd- customer service officer
Handled customer complaints and answered their questions according to
Organization policies
Delivered services to customers efficiently
Reported products and departments that caused customer dissatisfaction to my
Boss
I was promoted to head the department after four years of working as an
Effective customer service officer
Qualifications:
1996-2000 Diploma in Public Relations and Customer Service, Times School of Journalism, New Delhi
1990-1991 Diploma in Computer Applications, proficiency in MS Word, Excel, Internet, Spreadsheet
Hobbies:
Reading
Swimming
Traveling
Referees:
Available upon request