The job of a customer service rep is to respond to queries, complaints or any other form of feedback given by customers. You must ensure that the customers feel well treated and their issues effectively dealt with. Use this sample resume for post of customer service rep, customer service manager.
Sample Customer Service Rep Resume
Phillip Adebayor
879 Long Lane Avenue
BH7 0YG
Sutton, London
United Kingdom
phillipa@mycomp.com
Mobile No: +447904217865
Telephone No: 02088613524
Career Objective:
I have been working with an esteemed retail store for over ten years in order to gain the necessary skills, knowledge and professional expertise to be able to handle the duties and responsibilities that entail this job. I work well with people and have gained great experience in offering the best and most friendly customer service to all clients. I work well under pressure and I can confidently state that I can handle the challenges that come with this job. I will prove to be a great addition to your store.
Professional Experience:
2000- 2001: Trainee Customer Service Rep, Fried Retail Store, London.
2001- 2002: Assistant Customer Service Rep, Fried Retail Store, London.
2004- Presently: Junior Customer Service Rep, Fried Retail Store, London.
Training objectives:
CGT- Customer care training.
Objectives:
I want to become a Customer Service Manager.
Qualifications:
1996- 2000: Bachelor of Commerce, Marketing, Sutton College.
Achievements:
Employee of the year- 2004, 2006, 2007.
Hobbies:
Playing amateur golf
Going to the gym
Spending time with friends and family
Referees:
Can be provided upon request