Customer service resume is used to apply for jobs in almost all firms. This is because almost all organizations deal with clients who are in need of their services and goods. An ideal customer service resume should outline your ability to deal with people in a friendly and professional manner. This sample resume can be used for jobs such as customer care agent, customer care manager and client service.
Sample Customer Service Resume
George O’Donnell
1000 NE 35th AVE.
Fort Lauderdale, FL 54638
Home: 465-764-6543
Email: georges@bdgrt.net
Career Objective:
To assist clients and ensure their queries are addressed in a professional, timely and friendly manner. I have a passion for putting a smile on people who have to put up with life’s disappointments which goes a long way in restoring their hopes.
Professional Experience:
2005-2007: Customer Assistant Bp
2006-to date: Customer specialist Ucompare Healthcare.
Training Objectives:
To be an all rounded customer service agent with impeccable negotiation, communication, organizational and management skills. I undertook an online customer management course that has made me conversant with home based services conducted online.
Objectives:
To be the best customer care agent and ensure top notch services to clients. I will achieve this through sound dispute resolution strategies and quality customer enlightenment.
Qualifications:
2000-2003: Bachelor of Arts in English (Honors), Oxford University, London.
2003-2005: Certificate in Customer Service, Santa Monica community college.
Achievements:
Improved the overall customer care desk through proper structuring of organizational-customer/client relationship. This translated to improved sales and an overall profit improvement in the last financial year.
Hobbies;
- Reading
- Visiting natural attractions
- Windsurfing
- Playing Football
Referees
Available upon request.