This sample customer service resume should enable you to come up with your own strong resume which will highlight qualities and strengths that make you the ideal candidate for the job. You can use this sample resume when applying for post of customer care representative and head of customer care.
Sample Customer Service Resume
Scott Lange
89 Ferret Close
TG7 9RD
Edgware, London
United Kingdom
slange@mycomp.com
Mobile No: +447906963256
Telephone No: 02088412574
Career Objective:
I am the best candidate for this position because of my extensive professional work experience, exceptional skills and knowledge about this field of customer care. I know how to handle difficult clients by being polite and listening and then effectively dealing with their complaints.
Professional Experience:
2000- 2002: Assistant Customer Service Rep, Mabel Service Station, London.
2002- 2004: Junior Customer Service Rep, Mabel Service Station, London.
2004- 2005: Customer Service Rep, Banana Retail Store, London.
2005- 2008: Customer Care Manager, Banana Retail Store, London.
Training objectives:
I gained invaluable training and experience while working as an assistant customer service rep at Mabel Service Station. I learnt how to handle customer queries, complaints and suggestions.
Objectives:
I want to become a Customer Service Manager with your esteemed Company.
Qualifications:
1998- 2000: Diploma Certificate in Customer Care Management, London College.
Achievements:
I gained a promotion through hard work and diligence.
I was awarded employee of the year certificate in 2003 at Mabel Service Station.
Hobbies:
Camping
Playing guitar
Going out with friends
Referees:
Can be provided upon request